Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
What types of custom artwork do you offer?
I offer a variety of custom artwork, including portraits of people and pets, landscapes, and abstract designs. Each piece is tailored to your specifications and crafted with attention to detail.
How do I place a custom order?
To place a custom order, simply click on the 'request custom order' button on desktop or send me a message through Etsy with your ideas and any reference photos. We will discuss your vision, choose the style and size, and I'll provide you with a quote and timeline.
How long does it take to complete a custom artwork?
The time to complete a custom piece varies depending on the complexity and size of the artwork. Generally, it takes about 5-7 days from the time I receive your order and all necessary details. I’ll provide you with an estimated completion date when we discuss your project.
Can I request revisions to the artwork?
Yes, I offer a revision process to ensure your satisfaction. Adjustments are included in the price until you are completely satisfied.
What materials do you use?
I use high-quality archival-grade paper to ensure the longevity and vibrancy of your artwork.
How do you ship the artwork?
I carefully package each piece to ensure it arrives safely. Artworks are shipped in protective packaging with tracking information provided.
Do you offer digital versions of the artwork?
Yes, I can provide high-resolution digital files of your custom artwork in a range of sizes. This option is great for printing on various media or for sharing online. Simply purchase from the add-ons section of my shop.
How do I care for my custom artwork?
To preserve the quality of your artwork, keep it out of direct sunlight and away from moisture. Framing the piece behind glass can also help protect it from dust and damage.